General terms and conditions of the online store on the websites www.princemotion.com are establishing the terms and conditions of use of the website www.princemotion.com that offers its visitors (Buyers) the opportunity to purchase and track professional training videos (with the help of which the Buyer can exercise at home or in the gym by himself) and other content such as blog (articles about healthy life style), custom-made meal plans and other services (furthermore as „Service“) as well as the terms of contractual relations between the Operator of the relevant website/Seller/Provider and the Buyer (further only „T&C“).

1. General information

1.1 The Service provider on the website www.princemotion.com and in the online store is:

Prince Movement, s.r.o.,
Mierová 29, 821 05 Bratislava
ID: 55675069
VAT number: 2122066111
Registered in OR MS Bratislava III., section Sro, insert number 171983/B
Bank connection: Slovenská sporiteľňa
IBAN / SWIFT: SK20 0900 0000 0052 0725 8597 / GIBASKBX
Email: co*****@pr**********.com
Phone: 0903 200 300

1.2. The Buyer of the service on the website www.princemotion.com and in the online store is any individual or legal person who fills in and sends an electronic registration form, processed by the electronic business system, in order to purchase one of the offered services.

1.3. A consumer is an individual who, when concluding and fulfilling a consumer contract, does not act within the scope of his business activity or other business activity, who fills in and sends an electronic registration form, processed by an electronic commerce system, to purchase one of the offered services.

1.4 Supplemental terms and conditions may apply to certain Services, such as rules for a particular contest, competition, or other activity, or terms that may accompany certain content, software or other materials accessible through the Services, such as terms related to streaming services (e.g., One-Day/Week Pass Terms and Conditions) (“Supplemental Terms”). Any Supplemental Terms will be disclosed to the Buyer in connection with those other activities and will apply and govern specifically over such activities.

1.5. In addition to the general provisions of the Civil Code, legal relations with consumers are also subject to special regulations, in particular Act No. 102/2014 Coll. of the Act on Consumer Protection in the Sale of Goods or the Provision of Services Based on a Contract Concluded at a Distance or a Contract Concluded Outside the Seller’s Premises and on Amendments to Certain Acts on Consumer Protection in Door-to-Door and Mail-Order Sales, as amended, Act No. 250/2007 Coll. on consumer protection as amended, as well as Act no. 22/2004 Coll. on electronic commerce as amended. For business relationships (as well as other legal relationships that may result from it) with legal entities, or with natural persons – entrepreneurs, the provisions of the Commercial Code apply.

2. Ordering the service

2.1. The Buyer shows his interest to purchase one of the Services on the website www.princemotion.com, by filling out of the Registration form and entering his name and surname, address, e-mail, and other necessary data for service provision, by submitting the Registration form and paying the price for the Service. The contract is concluded at the moment of fulfilling those 3 registration/purchasing steps. The contract is concluded for an indefinite period until it is terminated. The contract can be terminated by any of the contracting parties. By submitting the registration form and payment, the Buyer agrees to the General Terms and Conditions.

2.2 Registration creates a user Account through which the Buyer has access to the Service/Services. The Buyer creates their own password which can be changed anytime through the contract duration in the User’s profile section.

2.3 The Service the Buyer has chosen in the Registration form and is paid for, is immediately available in the Account of the Buyer after signing in. In case they purchased more Services, these will be available after purchasing and paying the required amount/price. Each Service (in case of multiple Services provided) is available until the Buyer cancels it, or the whole Account.

2.4   The Provider may offer the Buyer an opportunity to purchase selected stand-alone digital streaming content or other unique digital content offerings for a separate one-time payment in accordance with any offer terms (each a, “Digital Purchase”). Digital Purchases are offered as a license, not a sale or assignment of any rights in the Digital Purchase content, which allows you to stream on supported devices or temporarily download copyrighted materials for your personal non-commercial use. Digital Purchases require an active account on www.princemotion.com Unlike many Services, Digital Purchases are non-cancellable and non-refundable. Although Digital Purchases may be offered as a one-time “purchase” or option to “buy”, you are purchasing a perpetual streaming license to access the content.

3. Terms of payment

3.1 The prices of the services offered on the website www.princemotion.com are listed in EUR. Prince Movement s.r.o. is not the VAT payer. The individual prices of the respective services offered are listed in the valid Price List, available on the website.

3.2. In the case of choosing a subscription to a specific Service, payment is possible only by means of a payment card, the payment details of which the Buyer provides in the last step of Registration process (ordering process). The price of the service communicated for one month of its provision if not stated otherwise. The payment for 1 month of service provision goes on automatically for an indefinite period, every 30 days, until canceled by the Buyer. Cancellation of payment for the following month must be done at www.princemotion.com in the My Account section by clicking on „Cancel subscription of the selected Service“. If the Buyer does not do so, the payment will be automatically made from the payment card entered during the initial registration.

3.3 In case of cancelation of the service subscription or in the event of failed automatic payment, the system waits X days for automatic payments to resume.

4. Cancellation of Service order, Contract, Service/Services, Account

4.1 The Buyer has the right to cancel the Order by e-mail in the following cases:

• Within 24 hours from the creation of the order or if the order has not yet been confirmed by the Provider,
• If the published price of the product/service was not respected, or the delivery period specified by the seller when confirming the order was not respected.

4.2 The Buyer can request withdrawal of the Contract within 14 days from the day of registration. The Provider will process the withdrawal request as soon as possible and return the paid subscription to the Buyer. After termination of membership, the Buyer’s account at www.princemotion.com is cancelled. The withdrawal request can be submitted either by e-mail to co*****@pr**********.com or via the contact form at www.princemotion.com.

4.3 The Buyer can cancel one Service or multiple Services at any time. Since the automatic repeating payment is done at the beginning of the monthly period, the Service will be provided until the end of this period. The next payment will not be processed.

4.4 By canceling the user Account, the contract for the service provision is terminated, while the Buyer is not entitled to a refund of already paid fees (monthly membership fees). Automatic payments for the service subscription according to Article 3 (Terms of payment) of the GTC will be automatically cancelled. The user Account will be active until the end of the respective monthly period for the Buyer to receive the full experience of the Service/Services they paid for. If the Buyer wants to cancel the Account immediately, it is necessary inform the Provider about the request for cancellation. In this case the refund will be considered individually based on the particular situation.

4.5 The Provider reserves the right to cancel the user account, especially in case of violation of rules, copyrights, or ethical behavior.

5. Service delivery conditions/Service provision complaint

5.1 The Provider makes every effort to provide the offered services in the highest possible quality, for the maximum satisfaction of the Buyers.

5.2 In the event of unavailability of the service, or when the Buyer notices a deteriorated video quality, the Buyer is obliged to inform the Provider immediately, and is entitled to complain about the defects of the purchased service. The Provider is not responsible for problems caused by the speed and quality of the Buyer’s Internet connection.

5.3 In order to inform the Provider about problems with the provision of the service, or for the purpose of complaining about the provision of the service, the buyer is entitled to contact the Provider in writing, by sending an e-mail to co*****@pr**********.com , or via the contact form at www.princemotion.com. It is necessary to describe the problem in detail and the duration of its persistence, or the Buyer can attach screenshots proving the problem. The Provider responds to the Buyer’s e-mail in the shortest possible time, depending on the complexity of the problem, but in such a way that the Buyer can fully use the service as quickly as possible. In complicated cases, the Provider has by law 3 working days from the date of the claim, and in justified cases, especially if a complex technical evaluation of the service status is required, he is obliged to deal with the claim no later than 30 days from the date of its application by the Buyer.

6. Copyright and Intellectual Property Rights

6.1 The Buyer agrees that the Services, and any logos, names, designs, text, graphics, software, content, files, materials, and any other intellectual property rights contained therein, including without limitation any copyrights, patents, trademarks, proprietary or other rights contained therein, related thereto, or otherwise arising therefrom are owned by Prince Movement s.r.o. Information, videos, pictures and other materials published on the website www.princemotion.com are protected by copyright. Names and designations of, for example, products and services may be trademarks of their respective owners. Copying and publicly disseminating information published on the website is possible only with the prior consent of the Operator. Unauthorized infringement of copyright may be considered a criminal offence.

6.2 The Buyer expressly agrees that they will do nothing inconsistent with The Provider’s ownership and that they gain no right, title or interest to any Services provided on www.princemotion.com website, except as stated in these Terms or any executed written agreement between the Buyer and Prince Movement s.r.o. Unauthorized actions such as copying, screen recording, downloading and publicly spreading the information published on the Provider’s website and unauthorized interference with such intellectual property rights may be considered a criminal offence.

7. Miscellaneous

7.1. The Provider declares that he is aware that the personal data of the Buyer, which is obtained in the performance of his obligations under this contract, are subject to protection in accordance with Act No. 18/2018 Coll. on the protection of personal data as amended, and therefore undertakes to handle the data obtained in this way in accordance with the cited law, in particular he must not misuse them and he is obliged to maintain confidentiality about them beyond the scope of fulfilling his obligations under this contract. You can find the terms of personal data protection HERE.

7.2. Neither the Provider nor the Buyer shall be liable for the delayed performance of its obligations arising from the GTC if such delay was caused by „force majeure“ or circumstances excluding liability, and such party has the right to a reasonable extension of time in the performance of its obligations.

7.3 Website www.princemotion.com is controlled, operated, and administered by Prince Movement s.r.o from its offices in EU. Prince Movement s.r.o. makes no representation or warranty that the materials contained within the Services are appropriate or available for use at locations outside of EU, and access to them from territories where the contents available through www.princemotion.com are illegal is prohibited. If the Buyer accesses the Services from a location outside of the EU, they are responsible for compliance with all local laws, rules, regulations, and ordinances.

7.4. It is the express intent of the parties that these Terms and all related documents have been drafted in English.

7.5. The Provider reserves the right to change the GTC. The obligation of written notification of changes in these General Terms and Conditions is fulfilled by placing them on the website www.princemotion.com.

7.6. The General Terms and Conditions become effective for the Buyer upon sending the electronic order of the Service.

These GTC are valid from June 1, 2024. The seller reserves the right to change the GTC even without prior notice.